Faqs

Frequently Asked Questions

Everything you need to know about Positive Vibes Match

About Positive Vibes Match

We are a dating platform built specifically for people managing medical conditions. Our goal is to give you a safe, welcoming space to find real connections without worrying about judgment or fear. We focus on empathy, honesty, and shared experiences.

Making an account is quick and easy. To create your Positive Vibes Match profile, visit the registration page and fill out the required fields. There, you may immediately begin browsing and connect with someone who complements you.

While we focus on supporting those managing medical challenges, anyone who values empathy and real connection is welcome. Our aim is to make everyone feel understood and accepted.

Yes. We have members all across the globe. If you'd rather not use your location to find matches, you can also search for mates in other countries.

Memberships and Features

Yes, we offer a Free Positive plan. This level lets you view up to 10 profiles and send 2 chats every day. It gives you a great way to explore the site and see if our community feels right for you.

We offer three upgraded plans to help you connect more easily:
  • Silver: View up to 25 profiles and send 5 chats daily. You can upload reels, track profile views, and prioritise visibility in search results.
  • Gold: View up to 50 profiles and send 15 chats daily. Add a verified badge and boost your profile for better visibility.
  • Platinum: View up to 100 profiles and enjoy unlimited daily chats. Enjoy everything from unlimited reels to premium features found in other tiers.

You can upgrade your membership at any time. Visit the membership section in your account settings and choose the plan that suits you for a quick update.

Members with a verified badge have completed additional steps to verify their profiles. This helps build trust and can improve your chances of making genuine connections.

Yes. Positive Vibes Match on occasion offers online events and community activities where members can connect, share stories, or have fun together. Keep an eye on your dashboard for upcoming activities.
Community Support

Privacy and Control

No. You have complete control over your personal story. You decide what to share and when you feel ready to talk about it. We built this platform so you can build trust at your own pace without feeling pressured to explain yourself early on.

We designed our private spaces and Open Conversation Zones with your privacy in mind. What displays on your public profile is entirely up to you. If someone makes you uncomfortable, you can end the conversation and reset your privacy settings.

Absolutely. You can update your profile, photos, or any personal details at any time. Your comfort is our priority.

If someone makes you uncomfortable or does not respect the community guidelines, you can block them or report them directly from their profile or your chat window. Our management evaluates each report.

You can deactivate your account at any time under your account settings. If you decide to return later, you can reactivate your profile, too.

Community and Profile Tips

Be yourself. Share your hobbies, what you value in a partner, and what brings you joy. Adding a clear photo and writing a genuine bio helps other members find a common ground with you. Focus on what makes you unique beyond your health journey.

We expect every member to treat others with deep respect, kindness, and empathy. Our platform thrives because people listen and support one another. We strictly prohibit harassment, pressure, or judgment. If anyone violates these rules, we encourage you to report them so we can keep the community safe for everyone.

Yes. We suggest opening up with something specific from the person’s profile. Being thoughtful and honest is the best way to begin a meaningful exchange.

You can manage these settings in your account dashboard to limit who can see your information or reach out to you.

Our support team is ready to assist you. You can contact us through the help section or email, and we’ll respond as soon as possible.

We keep our community safe through clear guidelines, an active moderation team, and features that let you easily control your comfort and interactions.

Our system looks at your interests, profile preferences, and location. You can also explore members manually based on what matters most to you.

Yes, you can temporarily pause your membership through your account settings. During this break, your profile won’t be visible, and you won’t receive new messages.

We regularly post helpful articles and guides about dating, relationships, and living with medical challenges. Check the blog or resources section for tips and personal stories from the community.

Our focus on empathy, privacy, and honest communication sets us apart. We work to ensure every member feels respected and seen, building connections grounded in understanding and acceptance.

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